Frequently Asked Questions

1. Why should I shop at Adorably You?
Adorably You is a company that has been in existence for 10 years and backed by a multi-national corporation that has been doing business in over 30 countries. The parent company, MHA Corp. celebrates its 40th Anniversary on October 25, 2008. What this means to you, the buyer, is the company has a long-standing reputation spanning decades.
Adorably You offers a wide range of lingerie for the discerning woman and, because we know we are not for everyone, offer you alternative lingerie and undergarment items from our partners.
Adorably You Lingerie gives you a number of ways to contact us, unlike some companies that allow you to only contact them through a "ContactUs" form online.
Partnered with Paypal, in the years of trading online, we have not received one complaint about our service or delivery and that one reason is what many of our clients have found to be the most important recommendation for Adorably You lingerie.

2. Is Adorably You a secure website?
YES! Our website is backed by a minimum of 128-bit secure encryption from the front end to the back end so all information you give to us is unbreachable. In addition, when it comes time to check out, you are protected through a 256-bit SSL encryption environment by our primary payment processor, PayPal.

3. Do I need to set up an account?
When you decide which item you wish to purchase, you will be asked to set up an account. Until that time, you do not need an account to tour our site!
Setting up an account is a simple process but the basic information you supply to us will help us to protect your identity and vital information and to ensure that your account is charged appropriately when you make your purchase.
Account holders also enjoy many benefits. They are the first to be notified when new fashions are available and they receive "member discounts" that are not available to the general public. In addition, since Adorably You is a small segment of the MHA Corp. family, you will also be offered special opportunities with our sister companies at discounted prices available only to you, our valued member. It should be noted that Adorably You maintains a strict anti-spam policy and out of respect for out clients we will not, under any circumstance send more than one non-order related email per month.

4. Do you accept payment by mail?
Yes, we do accept standard mail payments that you may select at check-out time. Please ensure that your payment is made "EXACTLY" as directed in order to avoid any delays. Regular mail payments must be in the form of a Certified Bank Draft or Postal Money Order in either U.S or Canadian Dollars.

5. Why do you use Paypal?
There are a number of reasons we use Paypal but briefly, Paypal is the number one choice of eBay and it is our belief that if Paypal is secure enough for the largest online seller in the world then it is good enough for us. Paypal is ALWAYS current regarding protection and security because that is what they do 24-hours a day and what that means to our clients is that they have the ultimate in secure online transactions. There is another benefit to our clients. Paypal monitors its business accounts constantly to ensure the highest in integrity. Any complaints against a business account sees the account suspended and that is why we can assure you that our business standards are second to none.

6. Do I need to have a PayPal account to make a purchase from Adorably You?
No you do not. You can make payments through our Paypal portal by credit card or e-check with the same comfort level that Paypal account holders have. Complete security with no hassle.

7. Where do you ship
We ship internationally!

8. After I place my order, how long before you ship it out?
Our warehouse operates under standard business hours (8am to 6pm) Monday to Friday. Client Orders are shipped within forty eight hours of receipt from Sunday to Friday and 72 hours from orders placed on Saturday.

9. Are your products guaranteed?
We guarantee our product line for a period of 60 days covering workmanship and finish and based on proper care and laundering of the garment.

10. How do I return a faulty product?
Kindly contact our Sales Department at sales"@"adorablyyoulingerie.com with your order information including the purchase date, the invoice number and, the reason for return. A manager will then review your claim and issue you a "Restocking number" that you will use when shipping the article to us. Once we have received the defective merchandise, your credit card or Paypal account will be credited. PLEASE NOTE! Credit card reversals may take up to 60 days to appear on your statement and that is solely the time frames as established by the credit card companies and not Adorably You!

11. Under what name will my Credit Card be billed?
To preserve your privacy, all items are billed under our parent company name, MHA Corp.

12. Can I purchase your products for resale?
Yes, if you currently operate a "brick & mortar" business and our lingerie fashions fit with your product line, you are welcome to contact sales"@"adorablyyoulingerie.com who will send you a retailer price list along with other information for your review. Retailers will receive advertising materials at the time of their shipment.

13. Do you support Home Parties?
We do! In fact many women have found that selling lingerie at home parties is a very rewarding business venture allowing them to focus on raising their family while enhancing their income. If you are interested in setting up a home party business with Adorably You, please contact an administrator at admin"@"adorablyyoulingerie indicating "HOME PARTY PLAN" in the subject line.

14. Do you offer an affiliate program?
At this time we do not offer an affiliate program for a number of reasons. If you are interested in working with Adorably You, please send a detailed email to sales"@"adorablyyoulingerie.com and we will make every attempt to work with your website.